Privacy policy

Effective Date: 2026-05-20

Business & Fulfillment Disclosure

The Backyard Showroom is operated by Alghali Enterprises LLC. We are an independent online retailer. Products sold on this site may be sourced from and fulfilled directly by third-party manufacturers, distributors, and suppliers as part of our Direct from Supplier to Consumer fulfillment model. As a result, some orders may ship directly from the supplier, distributor, or manufacturer to you.

Product Use Disclaimer

Products sold on The Backyard Showroom are intended for residential outdoor living, backyard improvement, comfort, entertainment, and general lifestyle purposes only. Product specifications, installation requirements, safety guidelines, and usage instructions may vary by manufacturer. Customers are responsible for reviewing all product details, dimensions, manuals, installation requirements, and local code requirements before purchase, installation, and use.

1. Introduction

The Backyard Showroom, operated by Alghali Enterprises LLC ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, shared, stored, and protected by Alghali Enterprises LLC.

This Privacy Policy applies to our website, thebackyardshowroom.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you, and improve your browsing experience.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Alghali Enterprises LLC, operating The Backyard Showroom, registered in the United States and responsible for your information under this Privacy Policy.
  • Country: Where Alghali Enterprises LLC or the owners/founders of Alghali Enterprises LLC are based; in this case, the United States.
  • Customer: Refers to the company, organization, or person that places an order, contacts us, registers, or otherwise uses The Backyard Showroom Service.
  • Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit thebackyardshowroom.com and use the services.
  • IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks.
  • Personnel: Refers to individuals who are employed by Alghali Enterprises LLC or are under contract to perform a service on behalf of Alghali Enterprises LLC.
  • Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
  • Service: Refers to the website, products, support, order processing, and related services provided by The Backyard Showroom.
  • Third-Party Service: Refers to advertisers, analytics providers, payment processors, shipping providers, suppliers, manufacturers, distributors, promotional partners, and others who assist with our website, order fulfillment, marketing, customer service, or business operations.
  • Website: The Backyard Showroom's website, which can be accessed via this URL: thebackyardshowroom.com.
  • You: A person or entity that accesses, browses, purchases from, contacts, or otherwise uses The Backyard Showroom Service.

3. Information We Collect

We collect information from you when you:

  • Visit our website
  • Create an account or register on our site
  • Place an order
  • Subscribe to our newsletter or marketing communications
  • Respond to a survey, promotion, or customer service request
  • Fill out a form or contact us directly
  • Interact with our website, advertisements, or third-party tools

Personal Information Collected:

  • Name / Username
  • Email address
  • Phone number
  • Mailing address
  • Shipping address
  • Billing address
  • Order details
  • Payment-related information processed securely through third-party payment providers
  • IP address, browser type, device information, and website usage data

4. How We Use the Information We Collect

We may use the information we collect from you for the following purposes:

  • To Personalize Your Experience: Your information helps us better respond to your individual needs and improve your experience on our website.
  • To Improve Our Website: We continually strive to improve our website, product selection, customer experience, and service offerings based on the information and feedback we receive from you.
  • To Improve Customer Service: Your information helps us more effectively respond to your customer service requests, order questions, return requests, and support needs.
  • To Process Transactions: We may use the information you provide to process your orders and transactions, including sharing necessary order and shipping details with suppliers, distributors, manufacturers, payment processors, and carriers to fulfill your order.
  • To Administer Contests, Promotions, Surveys, or Other Site Features: We may use your information to manage promotions, feedback requests, or other voluntary participation features.
  • To Send Periodic Emails: The email address you provide may be used to send you order confirmations, shipment updates, customer service responses, policy updates, promotional messages, or other information related to your order or inquiry.
  • To Prevent Fraud and Protect Our Business: We may use information to verify transactions, detect suspicious activity, prevent fraud, enforce our policies, and protect the rights and safety of our business, customers, and partners.

5. Information from Third Parties

5.1 End User Information from Third Parties

We may collect end-user data necessary to provide our services to customers. End users may voluntarily provide us with information they have made available on social media websites or other public platforms. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

5.2 Customer Information from Third Parties

We may receive some information from third parties when you contact us, place an order, or interact with our website. For example, we may receive automated fraud detection information from a third-party service, payment confirmation data from payment processors, shipping updates from carriers, or analytics information from website tools.

5.3 Supplier, Distributor & Manufacturer Data Sharing

As part of our Direct from Supplier to Consumer fulfillment model, we share necessary order and shipping information, such as your name, shipping address, phone number, order details, and product information, with our third-party suppliers, distributors, manufacturers, and shipping partners solely for the purpose of fulfilling your order, coordinating delivery, processing returns, resolving warranty-related issues, or supporting customer service requests. These parties are expected to handle your information securely and use it only for the purposes necessary to complete their services.

6. Sharing Your Information

We may share your information with:

  • Suppliers, Distributors & Manufacturers: Third-party suppliers, distributors, and manufacturers who fulfill, ship, service, or support your orders as part of our Direct from Supplier to Consumer fulfillment model.
  • Payment Processors: Secure third-party payment providers that process payments, refunds, fraud checks, and transaction verification on our behalf.
  • Shipping and Freight Providers: Carriers, freight companies, logistics partners, and delivery service providers responsible for delivering products to customers.
  • Third-Party Service Providers: Trusted parties who assist us in operating our website, conducting our business, providing analytics, managing communications, marketing, fraud prevention, customer service, or servicing you, so long as those parties agree to handle this information responsibly.
  • Affiliates: Our subsidiaries, joint venture partners, or other companies that we control or that are under common control with us, if applicable.
  • Business Transfers: In the event of a merger, acquisition, financing, restructuring, sale of company assets, or transfer of all or a portion of our business.
  • Legal Requirements: When required by law, regulation, legal process, court order, or in response to valid requests by public authorities.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

  • Cookies: Files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
  • Use of Cookies: We use cookies to improve your experience, remember your preferences, keep your shopping cart active, understand how visitors interact with our Service, measure performance, and support marketing and analytics.
  • Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some parts of our website may not function properly.

8. Advertising, Analytics, and Tracking

We may use third-party analytics and advertising tools to understand website performance, measure marketing effectiveness, improve user experience, and show relevant advertisements. These tools may collect information such as your IP address, device type, browser type, pages visited, products viewed, and interactions with our website or advertisements.

These third-party tools may use cookies, pixels, tags, or similar technologies. You may be able to manage or opt out of certain tracking through your browser settings, device settings, or available opt-out tools provided by the applicable third-party platforms.

9. Data Security

We implement a variety of security measures to help maintain the safety of your personal information:

  • Secure Servers: Sensitive information supplied through our website is transmitted using Secure Socket Layer (SSL) technology where applicable.
  • Encryption: Payment information is processed through secure third-party payment gateway providers. We do not store full payment card details on our own servers.
  • Access Controls: Information is accessible only by authorized personnel, contractors, or service providers who require access to perform business-related duties.

Note: While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

10. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, including order fulfillment, customer support, legal compliance, tax and accounting obligations, fraud prevention, dispute resolution, and enforcement of our agreements.

When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable law and business requirements.

11. Your Rights

Depending on your location, you may have the following data protection rights:

  • Access: The right to request copies of your personal information.
  • Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Deletion: The right to request that we delete your personal information, subject to legal, transactional, or operational retention requirements.
  • Restrict Processing: The right to request that we restrict the processing of your personal information.
  • Object to Processing: The right to object to our processing of your personal information.
  • Data Portability: The right to request that we transfer your data to another organization or provide it to you in a portable format, where applicable.
  • Marketing Opt-Out: The right to unsubscribe from promotional emails by using the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us at support@thebackyardshowroom.com.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete that information.

13. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction. As part of our fulfillment model, your order and shipping information may also be shared with suppliers, distributors, manufacturers, technology providers, or service providers who may be located domestically or internationally.

All such transfers are conducted with appropriate safeguards designed to protect your personal information consistent with this Privacy Policy and applicable legal requirements.

14. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, security, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

15. Do Not Track and Privacy Signals

Some browsers may transmit "Do Not Track" signals or similar privacy preferences. Because there is no consistent industry standard for responding to these signals, our website may not respond to all such signals. You may still manage cookies and certain tracking preferences through your browser or device settings.

16. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify users of changes by posting the updated Privacy Policy on this page with a revised "Effective Date." Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy, how your information is handled, or your privacy rights, please contact us:

Hours: Monday to Friday, 9 AM to 5 PM CST. Orders placed before 2 PM CST are processed the same business day. Orders placed after 2 PM CST or on weekends/holidays will be processed the next business day.